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What Our Clients Say
General Manager, Holiday Inn Express Fifth Avenue
After seeing the wonderful job performed by your company I was compelled to write you. As an interior designer for a 600 bed hospital, the efforts of creating and maintaining beautiful spaces for our patients and their families has always been a challenge. Our recently renovated lobby was beginning to show signs of wear due to the high volume of traffic. Contacting you was extremely proactive. Our meeting assured us that the products you use are safe, non toxic, and easy on the environment. Your uniformed technicians were extremely knowledgeable and demonstrated a high level of professionalism under difficult conditions. We are extremely pleased with the outcome. The carpet and furniture look and smell as if they were brand new. We are looking forward to having Carpets NY and I would highly recommend your company as a provider to anyone you has had difficulty in keeping their space esthetically pleasing.
Interior Design Specialist, WINTHROP UNIVERSITY HOSPITAL
I wanted to write and thank you for your continued superb service. The Intercontinental is one of the most luxurious, most glamorous and most elegant hotel in New York City. Carpets NY helps maintain this image by ensuring that the carpeting, upholstery and drapery cleaning services in our hotel meets and exceeds our guests’ high expectations. Not only do I appreciate your responsiveness, punctuality and professionalism. I also think that the quality of your services can be surpassed by none. The employees are polite, congenial and very thorough. The supervisors are very skilled, creative and have tremendous expertise. Carpets NY has an outstanding team of workers who pay an enormous attention to detail and this has made it a pleasure to deal with them both personally and professionally. I recommend them without any hesitation or doubt!!
Director of Housekeeping Services, INTERCONTINENTAL THE BARCLAY
The whole concept of the Morgan’s hotel is to make our guests feel at home, so we modeled the hotel with comfortable, attractive furniture and amenities that one would find in their own home. Maintaining this kind of hospitality isn’t easy though, and that’s why Carpets NY has become such a valuable partner in ensuring that our guests enjoy all the comforts of home. Carpets NY is providing us an outstanding carpet, upholstery and drapery cleaning service. Their attention to detail and quest for excellence is evident in the end result. They are very professional, reliable, honesty, and their integrity is very comforting as on many occasions is in the rooms of many of my guests. I have been most impressed with the ease of scheduling and the promptness of their technicians. They are also very knowledgeable, thorough, and conscientious. I always felt in good hands and felt that they listened to all our needs. Seldom have I been able to recommend someone without reservation. It is a pleasure to do so in the case of Carpets NY.
Director of Housekeeping Services, MORGANS
Carpets NY has been the New York Marriott Marquis’ carpet contractor for the past three years. They have maintained all of the hotel’s public areas and corridors on the upper floors. Throughout the years in which they have been servicing our hotel their work has been professional and knowledgeable. They have always utilized the latest technology to service our unique carpet requirements and have upgraded their equipment as our needs changed. Carpets NY is always on time and calls to review the requirements for the scheduled work. They are always available to do whatever is necessary to see the job through to completion. We have often had department heads calling to thank us for the prompt and courteous service provided by Carpets NY. Carpets NY has responded immediately to service our floods, room fires, toilet overflows, broken pipes and other assorted emergencies. The New York Marriott Marquis has employed various contractors throughout the years. Carpets NY has provided the latest technology in carpet maintenance services to our hotel in a friendly, professional and dedicated manner. No other contractor has shown their dedication to servicing the hotel the way they have. It is our hope that Carpets NY continues servicing the New York Marriott Marquis for many years to come.
Housekeeping Manager, NEW YORK MARRIOT MARQUIS
I have been acquainted with Elan and Carpets NY on a professional level and utilized his services quite frequently this past year. I have experienced the considerable care that Elan puts into his work ensuring that every detail I covered. Carpets NY professionalism and devotion to quality shows each time they have completed work for our hotel. I would highly recommend Carpets NY to anyone needing Carpet care services, including installing or cleaning, as well as upholstery cleaning.
Director of Housekeeping, ROYALTON
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This letter is to display my gratitude and recommendation for Ilan Zion and Carpets NY. We chose Ilan to lead the large project of renovating our 22 story hotel in Midtown Manhattan. Ilan was charged with the task of removing all carpet and wallpaper in our hallways and guest rooms. He also was to install the new carpet and wall vinyl in the entire hotel. Ilan’s team came up with a systematic plan to complete this project with almost no interruption in our daily business and the project has had no impact on the guests staying in the hotel during the renovation. The quality of work is incredible and I encourage you to come by the hotel and view the new look of our corridors and carpet. I sincerely suggest using them for your installation. The correspondence between Ilan and I has been consistent and very helpful during the process. Please feel free to give me a call if you have any questions.